WE ARE HERE TO HELP

Task Point Support

Need help with Task Point, your account, or a purchase? Send an email and include a short description of what happened.

Contact

Support is provided in English and Russian. Please do not include passwords or full payment-card information in your message.

Purchases and subscriptions

Restore a purchase

Open Task Point, go to the Premium screen, and tap Restore Purchases. Make sure you are signed in to the same Apple ID used for the original purchase.

Manage or cancel a subscription

On your iPhone, open Settings → [your name] → Subscriptions → Task Point. Subscription billing and cancellations are managed by Apple.

Request a refund

App Store payments are processed by Apple. Refund requests can be submitted at reportaproblem.apple.com.

When contacting support

Including the following details can help us investigate more quickly:

your iPhone model and iOS version;
your Task Point app version;
the steps that led to the issue; and
a screenshot, if it does not contain sensitive information.

Account and data deletion

To request deletion of your Task Point account and associated personal information, email ewe420.solutions@gmail.com using the subject “Task Point account deletion.” We may ask you to verify that you own the account.

Deleting an account does not automatically cancel an Apple subscription. Manage subscriptions separately through your Apple ID settings.